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Virginia MetroAppliances Repair

Refrigerator repair in Ashburn, VA

When the fridge stops keeping food cold, every hour counts. We find the fault in your kitchen, explain it in plain words, and give you the price before any work starts.

Serving homes across Fairfax, Loudoun and Prince William counties.

Stainless steel French-door refrigerator in a bright kitchen

Problems we fix most often

Not cooling, or warmer than it should be

A fridge should sit around 37°F and the freezer near 0°F. When it creeps up, the usual causes are dust-packed condenser coils, a failed condenser or evaporator fan, a defrost fault that has iced over the cooling coils, or a start relay that stops the compressor from running.

Water on the floor or under the crisper drawers

Most leaks come from a blocked defrost drain, a loose or cracked water supply line, or a failing water inlet valve feeding the ice maker and dispenser.

Freezer is cold but the fridge is warm

Cold air reaches the fridge from the freezer. If the freezer is fine but the fresh-food side isn't, the airflow is usually blocked by frost on the evaporator coil, or stopped by a failed fan or air damper.

Clicking, buzzing or grinding

A grinding or squealing sound often means a fan motor is wearing out. Repeated clicking with no cooling can point to a compressor that is trying to start and failing.

Ice maker or water dispenser stopped

Usually a frozen fill tube, a clogged water filter, a faulty inlet valve, or the ice maker module itself.

Worth checking before you call

Quick, safe things that sometimes solve it. If they don't, we'll take it from there.

  • Make sure the temperature dial hasn't been bumped, and that the fridge isn't in a demo or showroom mode.
  • Check that the doors close fully. A folded seal or an overpacked shelf can hold a door open just enough.
  • Look behind the toe grille or the back panel. Heavy dust on the condenser coils makes the fridge work much harder.
  • If the fridge isn't running at all, check the outlet and the breaker.

Brands we repair

Don't see yours? Ask us. We repair most major household brands.

  • A clear price first

    A diagnostic visit is $89. If you go ahead with the repair, the $89 comes off the repair price. You get the repair price before any work starts.

  • 90-day warranty

    Every repair comes with a 90-day warranty on parts and labor. If the same problem comes back, so do we.

  • Based in Ashburn

    We work in Ashburn and the towns around it, so we're never far from your door.

  • Most major brands

    Including Samsung, LG, Whirlpool, GE, GE Profile and more, gas and electric.

How a repair visit works

  1. Call or request a visit

    Tell us the appliance, the brand and what it's doing. A model number or error code helps.

  2. We confirm a time

    We call you back to agree on an arrival window that suits you.

  3. Diagnosis and a clear price

    The technician finds the fault and tells you the cost before starting. You decide whether to go ahead.

  4. Repair and test

    We fix it, run it to make sure it works, and clean up before we leave.

Questions about refrigerator repair

Is my refrigerator worth repairing?

Usually, if it's under about 10 to 12 years old and the fault is a fan, relay, valve, thermostat or defrost part. If the sealed system (the compressor or refrigerant) has failed on an older fridge, replacing it can make more sense, and we'll tell you so.

How long will my food stay safe?

With the doors closed, a fridge keeps food safe for about 4 hours. A full freezer holds for about 48 hours, a half-full one for about 24. Keep the doors shut until we arrive.

What should I tell you when I call?

The brand, the model number (on a label inside the fresh-food section, usually on a side wall), and what you've noticed. A photo of the label helps us bring the right parts.

Refrigerator acting up?

Call and talk to us now, or send a request and we'll call you back to arrange a visit.