Freezer and ice maker repair in Ashburn, VA
Upright and chest freezers, garage freezers, and the ice maker in your refrigerator. When the ice stops or the freezer warms up, we find out why and fix it.
Serving homes across Fairfax, Loudoun and Prince William counties.
Problems we fix most often
Freezer isn't cold enough
Dirty condenser coils, a failed fan, a worn door seal, or a defrost fault. Garage freezers also struggle when summer heat pushes the garage past the temperature range they were built for.
Frost or ice building up
A door seal that no longer closes tight, or a failed defrost heater, thermostat or timer.
Ice maker not making ice
A frozen fill tube, a clogged water filter, a faulty water inlet valve, or the ice maker module itself.
Small, hollow or cloudy ice
Low water pressure, an overdue water filter, or an inlet valve that's starting to fail.
Running nonstop, or loud
Dirty coils, a failing fan motor, or a compressor working too hard to keep up.
Worth checking before you call
Quick, safe things that sometimes solve it. If they don't, we'll take it from there.
- Check that the ice maker's on/off arm or switch is on, and the ice bin is pushed fully in.
- Replace the water filter if it's more than six months old.
- Make sure the freezer door closes by itself and the seal isn't torn.
- Leave a few inches of space around a chest or upright freezer for airflow.
Brands we repair
- Samsung
- LG
- Whirlpool
- GE
- GE Profile
- Café
- Frigidaire
- KitchenAid
- Maytag
- Bosch
- Electrolux
- Kenmore
Don't see yours? Ask us. We repair most major household brands.
Why call us
Pricing and warranty detailsA clear price first
A diagnostic visit is $89. If you go ahead with the repair, the $89 comes off the repair price. You get the repair price before any work starts.
90-day warranty
Every repair comes with a 90-day warranty on parts and labor. If the same problem comes back, so do we.
Based in Ashburn
We work in Ashburn and the towns around it, so we're never far from your door.
Most major brands
Including Samsung, LG, Whirlpool, GE, GE Profile and more, gas and electric.
How a repair visit works
Call or request a visit
Tell us the appliance, the brand and what it's doing. A model number or error code helps.
We confirm a time
We call you back to agree on an arrival window that suits you.
Diagnosis and a clear price
The technician finds the fault and tells you the cost before starting. You decide whether to go ahead.
Repair and test
We fix it, run it to make sure it works, and clean up before we leave.
Questions about freezer & ice maker repair
How long will food stay frozen?
With the door closed, a full freezer keeps food frozen for about 48 hours, a half-full one for about 24.
Can a regular freezer live in the garage?
Many aren't designed for very hot or very cold garages. If yours struggles every summer or winter, we can check whether it's the freezer or the location.
Freezer or ice maker acting up?
Call and talk to us now, or send a request and we'll call you back to arrange a visit.